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Article Snippet: A Plantation Florida man has learned the hard way that a used car guarnatee, even from a reputible natiional company Such As GM, is only as good as the trustworthiness of the local dealership that sells the car.
{ A guarantee on a used car is only as good as the company backing it up. When the guarantee comes from a national company, such as GM, the effectiveness of the pledge will vary depending on the honesty of the local dealership that inspected the car and made the sale. That was the painful lesson that Florida resident Tony Jacobs learned recently after he purchased a 2008 Chevrolet Van from Tropical Auto Group (Tropical Chevrolet ) 8880 Biscayne Blvd Miami, FL 33138-3343 , 1-866-791-4531. Mr. Jacobs decided to purchase the quality 2008 Chevrolet Express Van after satisfying himself that the GM certified used inspection and guarantee process would ensure that the van he was purchasing was in perfect running order. With a rigorous 117 point bumper to bumper inspection and a 12 month/12,000 mile guarantee, the GM certified used guarantee is considered miles above the guarantees offered by the other large companies. Unfortunately, Mr. Jacobs was very disappointed with the dishonest treatment he received from Tropical Chevrolet.|As one Florida resident recently discovered, even the greatest of used car guarantees isn't worth the paper it's written on, if the dealer selling the car won't back it up. Tony Jacobs, a resident of Plantation, Florida recently decided to purchase a certified used Chevrolet Express Van. The Chevrolet Express Van is one of the trustiest vans on the American market. Boasting a long track record of success, ample power and lots of space, the van is good for large families and for businesses. On top of that, GM has the finest used vehicle guarantee program around. When a used car gets GM certified used status, that means the car has passed a 117 point bumper to bumper inspection, which checks out ever aspect of the car. The inspection is backed up by a 12 month/12,000 mile guarantee and an additional 5 year/500,000 mile guarantee, which offers additional coverage. On top of all that, every purchaser of a certified used vehicle has three days after he purchases the vehicle to change his mind and return it to the shop, if it does not meet his expectations. Satisfied with the car and the guarantee; Mr. Jacobs purchased a 2008 Chevrolet Van from Tropical Auto Group (Tropical Chevrolet ) 8880 Biscayne Blvd Miami, FL 33138-3343 , 1-866-791-4531. } Two days later, Mr. Jacobs discovered that the transmission on this guaranteed vehicle was not functioning properly, and the brakes were not working properly either. Believing he would be covered by the guarantee, Mr. Jacobs returned the vehicle to Tropical Motors. He described the problem to the technician on duty and the technician admitted the transmission wasn't working properly. But instead of offering to fix it or replace the van, the employee merely informed Mr. Jacobs that the Tropical Auto employee who fixes transmissions would be gone for 1-2 months. Mr. Jacobs then went to speak with Mark Diaz the manager. Instead of trying to resolve the issue, Mr. Diaz made fun of Mr. Jacobs in the presence of other customers. Mr. Jacobs tried once more to resolve the problem and get the service that was guaranteed, as part of the sale. He called the owner, Ian Wildstein, to ask him to provide the guaranteed service. Mr. Wildstein failed to answer any of Mr. Jacob's calls; and apparently wants to have nothing to do with Mr. Jacobs. To say the least, the experience with Tropical Auto Group was disappointing. Mr. Jacobs had trusted the company and their guarantee and he discovered that the pledge to have inspected the vehicle thoroughly was a big lie. Furthermore, instead of apologizing and offering to fix the vehicle, they humiliated Mr. Jacobs and then refused to answer his phone calls. As a result of his experience he advises people not to buy a used vehicle from Tropical Auto Group. Mr. Jacob's story is a reminder that a car guarantee, even from a reputable company such as General Motors, is only as good as the local company backing up the promise.
Article Source: http://www.techcentralpublishing.com
About The Author:
This information was provided by Mr. Tony Jacobs. Mr. Jacobs purchased a Chevrolet Express Van 2008, as a Certified Used Van from Tropical Chevrolet According to a description posted on their website, certified used vehicles or "Certified Pre-Owned," meet "strict eligibility requirements combined with a comprehensive inspection and reconditioning process," to "ensure you're getting a 'worry-free' vehicle."
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Source: http://www.techcentralpublishing.com
